Effective Date: January 1, 2026
This Privacy Policy applies to Richmond Artificial Grass Installation, accessible at richmondartificialgrass.com. We are an artificial grass contractor based in Richmond, CA. If you have questions about this policy, you can reach us at estimates@richmondartificialgrass.com.
We collect information in two ways: information you provide directly, and information collected automatically when you visit our website.
When you submit a contact or estimate request form on our website, we collect the information you enter - typically your name, phone number, email address, and a description of your project or question. We use this information solely to respond to your inquiry and provide the service you requested.
Like most websites, ours may collect basic technical information when you visit, including your IP address, browser type, pages visited, and referring URL. This information is collected through standard web analytics tools and cookies. It is used in aggregate to understand how visitors use our site and to improve our content. We do not use this data to identify individual visitors.
Our website may use cookies - small text files stored on your device - to support site functionality and analytics. You can control cookie settings through your browser. Disabling cookies will not prevent you from using our website, though some features may work differently.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Our website uses third-party tools to support contact forms and analytics. These services may collect data independently according to their own privacy policies. We use tools such as Tally (for contact forms) and Vercel Analytics (for site performance). We encourage you to review the privacy policies of any third-party services you interact with.
We retain information submitted through our contact forms for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of our business relationship with you and for a reasonable period afterward for record-keeping. Analytics data is retained according to the retention settings of the tools we use.
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or request deletion of data we hold about you. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion.
To exercise any of these rights, contact us at estimates@richmondartificialgrass.com. We will respond within the timeframe required by applicable law.
We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of information you submit to us.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us at the email below and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us:
Richmond Artificial Grass Installation
636 19th St
Richmond, CA 94801